Case Studies

case studies 2012Learn how we help the most successful companies and best known brands in the world strengthen their positions, identify opportunities, overcome challenges, and drive customer loyalty.

From our clients...

"They are my 'go to' partner for all major projects and understand business needs better than any other partner I’ve worked with."

 eBay

 

" Having people like Chadwick Martin Bailey who listen, who spend the time, and who are more than just methodological purveyors understand your business is key."

-Dell

"I really appreciated the way CMB was a true partner in the process, not just a vendor, but a resource for ideas."

- Wachovia

Subscribe to our blog

Your email:

How Can we help?

describe the image

Contact us to see how we can help with your upcoming segmentation, customer loyalty, product development, social media, and brand research projects.

Follow us on Facebook, LinkedIn, and Twitter!

Our Clients

Welcome to our client feature page!  CMB staff are frequent speakers at industry conferences, as well as appearing in many publications such as, USA Today, Brandweek, NY Times, Computerworld, CRM Magazine, 1to1 Marketing, Nation’s Restaurant News, Boston Business Journal, Travel Weekly, Information World, American Banking Association, and on XM Radio and local ABC and CBS News programs. 

Below are some examples of our work, webinars, reports, and articles featuring some of our clients we have worked with over the years.

 

 U  2010 Website Photos Client Feature New images AMD resized 600

Georgeanna Liu and Chris James from AMD and Chris Neal from Chadwick Martin Bailey discuss how to use market research to better understand B2B Social Media (webinar)

 U  2010 Website Photos Client Feature New images AvisBudgetGroup resized 600

CRM Magazine interviews ABG's Scott Deaver about why he chose CMB (article)

 describe the image

Dell's Howard Chen and CMB's Chris Neal share a case study on research to optimize a product portfolio (webinar)

 describe the image

Dell's Barry Jennings talks about keys to successful B2B Segmentation (article)

 U  2010 Website Photos Client Feature New images EA Logo

Electronic Arts’ Stephen Day talks about how CMB helped EA adapt their strategy to the changing “gamer” marketplace (article)

 U  2010 Website Photos Client Feature New images facebook logo resized 600

 

Meg Sloan from Facebook and Brant Cruz from CMB presented on building a research strategy (presentation)

 U  2010 Website Photos Client Feature New images GEHC

CMB Senior Consultant Jeff McKenna and Andrew Vranesic of GE Healthcare share a case study of recent B2B segmentation work. (article)

 U  2010 Website Photos Client Feature New images hilton hotels logo

Hilton Creates New Brand Logo and Name for DoubleTree by Hilton based on CMB Research (article)

 U  2010 Website Photos Client Feature New images Holiday Inn

Holiday Inn Select is Targeting Gen-Xers with Chadwick Martin Bailey’s Help (article)

 U  2010 Website Photos Client Feature New images Match

The Washington Post writes about work conducted for Match.com and how quickly online dating is evolving (article)

 U  2010 Website Photos Client Feature New images Metlife Logo

MetLife’s Mature Market Institute in the Wall Street Journal: Meaning Trumps Money for Those Seeking the “Good Life” (article)

 U  2010 Website Photos Client Feature New images nordstrom logo

The Wall Street Journal covers changes to the Nordstrom loyalty program based on CMB research. (article)

 U  2010 Website Photos Client Feature New images PNC Bank Logo

 

CMB research shows that hospital and insurance executives see significant opportunity to reduce health care costs through more efficient payment process (article)

 U  2010 Website Photos Client Feature New images Toyota Financial

CMB’s Rich Schreuer presented a case study from Toyota Financial about making the brand “concrete” (presentation)
 U  2010 Website Photos Client Feature New images US Army Logo

Brandweek explores how the US Army is using research from CMB to develop more attractive recruiting packages (article)