We're looking forward to the New Year—new projects, new insights, and new ideas. But before we ring in 2013, let's take a look back at some of our favorite blogs from 2012:
Kristen Garvey talks brand loyalty, and why some brands have that certain something:
Creating a Brand Ritual Takes more than Points and Rewards
Andrew Wilson makes the case for Customer Experience research:
Is the Voice of the Customer the Death Knell of Innovation?
Diego Jimenez takes a delicious look at the importance of good questionnaire design:
One Sweet Approach to Questionnaire Design
A double header by Jeff McKenna, a practical look at Big Data:
How Target Knows You're Pregnant: A Predictive Analysis Perspective and "Big Data," Expert Systems, and the Future of the Market Researcher
Brant Cruz explains needs-state segmentation, and why people only seem to order tomato juice at 40,000 feet:
Why Boozers Become Juicers on Planes: Adventures in Segmentation
Thank you for a wonderful year. And, if you've got topics you'd like us to tackle in 2013, let us know in the comments!